Testimonials

"I got the house I wanted at an amazing price!"

“Lindsay and Karen are the absolute best. Not only are they extremely knowledgeable, but I also knew that they had my best interests in mind throughout the entire buying experience. Their exceptional market wisdom coupled with their punctuality, kindness, responsiveness, and genuineness was exactly what I was looking for. I couldn’t be happier with my buying experience. I got the house I wanted at an amazing price. Karen and Lindsay are an outstanding team.”

Santiago A.

"Precise in their details..."

“Karen & Lindsay were THOROUGH in their communication, PRECISE in their details, and METICULOUS in their follow-through which was critical as we were involved in multiple sales simultaneously while living out of state."

Dean and Pam E.

"Very Clear and Constant Communicators."

“Having bought and sold over 15 single family homes in my career, I can honestly report that the Realtor Team of Karen and Lindsay Trolan were by far superior. Specifically: Very clear and constant communicators. Always doing what they said they were going to do. Educating me on the various subtleties of Real Estate transactions. Pricing and getting the best price. Implementing and efficiently using Docu-sign. Working responsibly with the existing tenant. Bringing the transaction to a successful conclusion. I could not be more pleased with this entire transaction.”

Jim H.

"Talk about teamwork, I highly recommend them!"

"I had a great experience working with Lindsay and Karen Trolan of the Sereno Group. While selling a house can be a very stressful process, I recently sold my home and felt 110% confidence with the Trolan Team, the right partner to help me navigate through this process. They are candid, provided great feedback, helped explain clearly all details and managed the actual sale negotiation brilliantly with no complication. In addition, they were extremely responsive to every one of my questions, no matter how small. I have to say that Lindsay Trolan is by far the BEST agent I've ever worked with, her professionalism, charming personality, attention to detail, and masterful home staging skills were key to a successful marketing plan. In addition, Karen Trolan was extremely knowledgeable and well experienced; her ability to broker the deal was outstanding! The Trolan Team also understood and worked with our time frame, responding quickly with multiple offers. My experience was great from start to finish, thanks to Lindsay and Karen. Talk about teamwork, I highly recommend them!"

Andrew M.

"We always felt they had our best interests as their priority."

"We took over a year to find a house. We were very picky. Karen and Lindsay were there all along, ready to jump when we saw an opportunity, and never pushy in-between. We had a great working relationship and they got us where we wanted to be at a great price. We always felt they had our best interests as their priority."

Alex & Amelia M.

"Their professionalism and knowledge was very reassuring and invaluable."

"Karen and Lindsay made buying a new home so much easier and less stressful than I had anticipated it would be. Their professionalism and knowledge was very reassuring and invaluable. Knowing that they had our best interests at heart and were actively looking out for us gave us the confidence to get a great new home."

Walter & Connie L.

"They also kept it fun, educational and with an experience we will always remember."

"Selling your home can be very stressful and challenging on any good day. Throw in some details like; the house needs to be emptied, re-carpeted, repainted and the floors redone in two weeks. To have the house ready for viewing and sold within a month and the house sold two weeks later... the only team that could have pulled that off successfully? Karen Trolan & daughter Lindsay Trolan both professional real estate agents with the Sereno Group in Los Gatos. They kept both us and the process on task and on time! They also kept it fun, educational and with an experience we will always remember. Thank you again Karen (AOE) and Lindsay"

Alex & Tina B.

"Lindsay gets the job done with integrity, a smile and an unstoppable positive attitude."

"We had the good fortune of choosing Lindsay Trolan to handle the sale of our family home. Lindsay went above and beyond in all aspects of our transaction. She helped us with remodeling, landscaping, staging... she does it all! She instinctively knows how to manage difficult situations, negotiate the best terms, orchestrate complex solutions and exceed expectations. Lindsay gets the job done with integrity, a smile and an unstoppable positive attitude. If you are looking to buy or sell a property, I highly recommend Lindsay."

Kathryn B.

"Your knowledge and love for your clients show!"

"When you decide to move , it’s a big decision. You need someone knowledgeable on your side. This is the team Karen Trolan and Lindsay Trolan. I have known and respected Karen for over 40 years . In these days that says a lot. To not worry about selling your house but making it enjoyable is unheard of. How many can say this when selling and buying? Their knowledge of the market, working well with other realtors our home was sold quickly for over asking. To buying another home , working well with the home sales office made it a breeze. Checking in to make sure all was on track to ensure our home was finished on time. In fact it was 3 weeks early! Thank you Karen and Lindsay for keeping us calm, cool and collected. Your knowledge and love for your clients show!"

Len & Nancy S.

"I would highly recommend Lindsay to anyone looking to buy or sell a house."

"Lindsay recently helped us purchase our first home, and we got our first offer we wrote accepted with a 14 day close. She was able to negotiate credit back toward repairs and could not have gone smoother. I would highly recommend Lindsay to anyone looking to buy or sell a house. We always felt like she had time to answer all of our questions and constantly kept us informed every step of the way. She is a fantastic agent and really makes her clients feel like family."

Bryan & Melanie M.

"We will always be grateful for their help during this process."

"30 years ago, Karen Trolan helped us sell our condo and purchase a new home. When it came time to sell that home we again turned to Karen for help in selling our home. This time we joined forces with Karen, her daughter Lindsay, and son TJ for selling our home. Their professional contacts, efforts and advice helped us sell our home in the time frame we set up and getting the value we wanted out of our home. This allowed us to move on to the next stage in our lives. We will always be grateful for their help during this process. If we ever have the chance to work with the Trolan’s again it would be our pleasure to do so."

Don & Karen W.

"Without her expertise we could have easily gone down the wrong path."

"We're so glad to have retained Lindsay Trolan to handle the sale of our home. She helped us navigate past what appeared to be great offers and instead close with the best one. Without her expertise we could have easily gone down the wrong path. We highly recommend Lindsay and the team at Alain Pinel."

Eric & Mary N.

"We knew we needed some serious professional advice. Enter the Trolans- Karen, Lindsay, and TJ."

"We had a small house (812sqft) in Willow Glen that was 80 years old and in very bad condition. We were ready to sell the house but we did not know if we should make some minor improvements such as painting inside and out and refinishing the hardwood floors; or sell the house "as-is." As we attempted to research selling a property "as-is" we discovered that we really had no clear idea what "as-is" truly meant. We knew we needed some serious professional advice. Enter the Trolans- Karen, Lindsay, and TJ. This Trio immediately took over. TJ met with multiple contractors to obtain 2 bids for each possible improvement. When we met with TJ, Lindsay, and Karen to hear these estimates, Lindsay and Karen had 2 offers on the phone, both "as-is." We ended up selling the house over asking price and closing escrow in 21 days. None of this would have been possible and as stress free without the Trolan Group."

Jim & Jorja S.

"She was able to make the home buying process simple and easy to understand."

"When it was time for this millennial couple to move out of the Bay Area, we turned to longtime friend Lindsay Trolan after seeing how much success she has had in the South Bay Area. Our First-time home buying experiences encountered a few hiccups from the seller side that were easily and efficiently handled by Lindsay. She was able to make the home buying process simple and easy to understand. Lindsay had everything from the termite inspection scheduled to flood insurance quotes on hand in order to review prior to the sale. She had all paperwork organized and promptly submitted to all necessary parties within a timely matter. Lindsay even drove 3 1/2 hours out of her way on a weekend to make sure we were satisfied with what we were purchasing. I highly recommend Lindsay to anyone looking to buy or sell a home. We will certainly be contacting her again with any real estate inquiries in the future."

Ryan G.

"...they got us a great first home!"

"The whole Trolan gang, Lindsay, Karen, and TJ, were super helpful. They were very tenacious and quick acting with getting us into homes to tour. We both work long days, yet Lindsay was able to work with our busy schedules to scour through the homes and figure out what we did and did not like about each home. They were able to react quickly with getting competitive offers written out and off to the sellers. Overall they were a great team, and got us a great first home! We were lucky to have a great team working for us and bring along their network to make the home buying process as efficient as possible."

Tristan & Danielle L.

"Lindsay's market knowledge was very impressive and we felt that every decision was well-educated and researched."

"My brothers and I were facing an emotional journey when it came time to sell our childhood home after our mom passed away, and we knew that Lindsay and the Alain Pinel Team were the ones to trust. With her sensitivity and professionalism, she guided on us on every step of the process so we felt confident in all of the decisions we made. From the staging and marketing materials to open houses and negotiating offers, we always felt that Lindsay had our best interest in mind. Lindsay's market knowledge was very impressive and we felt that every decision was well-educated and researched. Overall, we could not have been more pleased with the job that Lindsay accomplished."

Valerie W.